Terms of service
Terms of Service
Last updated: 7 November 2025
Welcome to Jumper the Label. The terms “we”, “us” and “our” refer to Jumper the Label. These Terms of Service (“Terms”) govern your use of our website, store, products, and services (together, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.
1. Access and Account
By using our Services, you confirm that you are at least the age of majority in your state or territory and have the right to use the Services. You are responsible for maintaining the security of your account and all activity on your account. You may not transfer or share your account with others.
You agree to provide accurate, current, and complete information when creating an account or making a purchase.
2. Products
We make every effort to display accurate product information, including sizing, colours, and images. However, colours and appearance may vary due to your device settings. Product descriptions may change without notice.
We reserve the right to discontinue products or limit quantities.
3. Orders
Placing an order is an offer to purchase. Your order is not accepted until we confirm acceptance and receive payment. We may decline or cancel orders at our discretion.
All purchases are for personal use only unless otherwise agreed. Orders are subject to our Refunds & Returns Policy.
4. Pricing and Payment
Prices, discounts, and promotions may change at any time. Final pricing is confirmed at checkout and in your order confirmation. Prices include GST unless stated otherwise.
You agree to provide accurate payment details and authorise us to charge the selected payment method.
5. Shipping and Delivery
We ship within Australia. Delivery times are estimates and not guaranteed. Once items leave our warehouse, risk passes to you.
Please see our Shipping Policy for full details, including delays, lost parcels, and pre-order/backorder items.
6. Intellectual Property
All content, trademarks, logos, images, and designs on our Services are the property of Jumper the Label or its licensors. You may only use content for personal, non-commercial purposes. Reproduction, distribution, or commercial use without our permission is prohibited.
7. Third-Party Tools and Links
We may provide access to third-party tools and websites. We are not responsible for the content or reliability of third-party services. Any access or use of these tools is at your own risk.
8. Relationship with Shopify
Our Services are powered by Shopify. Your purchases are made directly with Jumper the Label, and Shopify is not responsible for any aspect of transactions or products.
9. Privacy
Your personal information is handled according to our Privacy Policy, and may also be processed by Shopify. Please review our Privacy Policy for details on collection, use, and storage of your information.
10. Feedback
By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use and display it. You represent that you own the rights to your feedback and that it complies with these Terms.
11. Errors and Omissions
We may correct errors, inaccuracies, or omissions in product descriptions, pricing, or promotions. We may cancel orders if information is inaccurate.
12. Prohibited Uses
You may only use our Services for lawful purposes. You must not:
- Violate any laws or regulations
- Infringe intellectual property rights
- Transmit malicious code or spam
- Harass or harm others
- Circumvent security features
We may suspend or terminate your access for violations.
13. Termination
We may terminate or suspend your access to Services at any time. Termination does not affect sections that naturally survive, including Intellectual Property, Feedback, Disclaimers, Limitations of Liability, Indemnification, Governing Law, and Privacy Policy.
14. Disclaimers
Except as provided under Australian Consumer Law, our Services and products are provided “as is” without warranties. We do not guarantee uninterrupted or error-free service.
Under ACL, you are entitled to remedies for major failures with products. This disclaimer does not limit your statutory rights.
15. Limitation of Liability
To the extent permitted by law, Jumper the Label is not liable for indirect, incidental, or consequential loss. Liability for defective products is governed by ACL.
16. Indemnification
You agree to indemnify and hold harmless Jumper the Label, Shopify, and affiliates from claims arising from your breach of these Terms, unlawful acts, or misuse of Services.
17. Severability
If any provision of these Terms is invalid, the remainder remains enforceable.
18. Waiver and Entire Agreement
Failure to enforce any provision is not a waiver. These Terms, along with our policies, constitute the full agreement between you and Jumper the Label.
19. Assignment
You may not assign your rights without our consent. We may assign our rights freely.
20. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be heard in courts in NSW.
21. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page, and continued use of our Services constitutes acceptance.
22. Contact Information
For questions regarding these Terms, contact us at:
📧 info@jumperthelabel.com